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Thank you for visiting our website. The purpose of this page is to outline the general terms and conditions for use of our website. These terms form part of a legally binding contract between you and The Bermuda Fudge Company (who are also referred to in these terms as “we”, “us”, “our” and similar words).

These terms apply when you purchase something from our website, so please read them carefully.

Contact details

Address: Dockyard Terrace, Royal Naval Dockyard, Bermuda
Telephone: 441.537.2724
Email: click here

Allergens

Please note that all of our fudge varieties (including those which contain nuts) are made in the same kitchen using shared equipment and utensils. Whilst we make every effort to avoid nut contamination, we are unable to guarantee this. Sorry!

Cancelling your order

You can cancel an order before it has been dispatched, however, once your order has been dispatched we are unable to cancel or refund it.

Taxes & duties

The duty or tax rate is often determined by the classification of a good, which varies by country and region.

The payment of import fees is the responsibility of the importer and is levied based on the laws of the country into which the products are being shipped.

Returns

Due to the nature of the product we sell, we are unable to accept any returns. If you have a concern regarding your order please email us.

A few additional points

  • Our website should only be used for general purposes. We reserve the right to change the information on our website without notice and we also reserve the right to claim damages for the unlawful use of this website and the information contained within it.
  • While we are really good at making fudge, we are still human. Unfortunately, that means mistakes happen and there may be incorrect information on our website. By placing an order with us you acknowledge and agree that we cannot be held liable for this.
  • Our fudge is an artisan product. A natural consequence of this is that there may be variances in shape, colour and flavour, although we do our best to ensure consistency as much as possible.

Delivery

  • At the moment, we are only accepting orders for delivery to the United States of America. We do hope to expand to other areas in the future, so watch this space!
  • We aim to despatch all orders received before midnight on Sunday the following Tuesday. If for any reason we are unable to fulfil your order within this timeframe it will be despatched on the following Tuesday, unless you hear otherwise from us.
  • The Bermuda Post Office has advised that your order should arrive within 10 days of despatch, although they do not guarantee arrival within this timeframe.